Terms of Service
Last updated: 24 June 2026
These terms govern your use of Scango. By using the platform — as a guest placing an order or as a venue running an account — you agree to them.
1. Acceptance of these terms
By accessing or using Scango you agree to these terms. If you are using Scango on behalf of a venue or business, you confirm that you are authorised to bind that organisation to these terms. If you do not agree, do not use the service.
2. The service
Scango provides a QR-based ordering platform: guests scan a code to browse a venue's menu and place an order, and venues receive and manage those orders through a back office. Scango provides the technology that connects guests and venues; the food, its description, pricing, preparation, and handover are the responsibility of the venue.
3. Venue accounts
Venues register an account to use the back office. You are responsible for the accuracy of your account details, for the activity of staff you invite, and for keeping credentials secure. Accounts may be offered on a free trial and on paid plans (Basic, Pro) with differing capabilities, as described at sign-up.
4. Orders
An order placed through Scango is an order with the venue, not with Scango. The venue is responsible for accepting, preparing, fulfilling, or rejecting orders and for any consumer-law obligations that arise, including allergen and food-safety information. Scango is not a party to the contract between a guest and a venue.
5. Fees and payment
Venues pay for Scango according to their selected plan. Fees, billing cycle, and any taxes are shown at sign-up and in the back office. Guests do not pay Scango. Payment for food is made directly to the venue at the counter, on the venue's own terms; Scango is not a party to it and handles no guest money.
6. Availability
We work to keep Scango available and reliable, but we do not guarantee uninterrupted or error-free operation. We may carry out maintenance, update features, or suspend the service where necessary to protect it or its users.
7. Limitation of liability
To the fullest extent permitted by law, Scango is not liable for indirect or consequential losses, or for matters that are the responsibility of the venue, including the quality, safety, or fulfilment of food orders. Nothing in these terms limits any liability that cannot be limited under applicable law.
8. Changes to these terms
We may update these terms from time to time. When we make material changes we will update the "last updated" date and, where appropriate, notify venue account holders. Continued use of the service after a change takes effect means you accept the updated terms.
9. Governing law
These terms are governed by Hungarian law, excluding its conflict-of-laws rules. The parties agree that any dispute arising out of or in connection with these terms falls under the exclusive jurisdiction of the Pest Central District Court (Pesti Központi Kerületi Bíróság) or, depending on subject-matter jurisdiction, the Budapest-Capital Regional Court (Fővárosi Törvényszék).
10. Contact
Questions about these terms can be sent to us by filling in the form on our Contact page, or by post to Jégmadár utca 23, 2132 Göd, Hungary.